Contact Page and Shipping Policy

Contact Me

If you have any questions about your order, our products, or custom requests, feel free to reach out! You can contact me through the contact form at the bottom of this page or directly through:

  • Email: info@creepcult.com
  • Instagram: @creepcult

I do my best to respond within 1-3 business days.

Shipping

Thank you for the support, due to the fact that this is an individually owned business I kindly ask that you allow for extra time during fulfilling and shipping. I start processing each order as quickly as possible and on average I drop them off to the post office within 2-7 business days of order placement. You will receive an email update with your tracking information. I sincerely appreciate your support and always do my best to fulfill as quickly as possible.

Return Policy

I currently do not offer returns. However, if your items arrive damaged or incorrect, please reach out within 14 business days of delivery and I would love to work together to resolve the issue. 

Please remember to review your order and double-check all apparel size charts. Due to our policy, we are unable to accept returns for items purchased in the incorrect size.

Contact

The Pink Collection